How many gallons in a truck load of water?
We deliver 9,000 gallon loads
Do you do partial truckloads?
Yes! We sell partial loads if you need 5,000 gallons or less at a discounted price. (We do not offer partial loads the week before Memorial Day)
Where does your water come from?
We haul Detroit city water, which we get from a few different municipalities around Oakland County. (We have never used, and will never use, Flint as a water source) When working in Livingston County, we occasionally get municipal water from Howell.
How quick can you get to me once I'm ready for water?
From mid-May to mid-June we get extremely busy, so try to place your order as far ahead of time as possible. We do our best to get to customers within a few days during that time, although on rare occasions we may need around a week or so. Any other time of year we can usually get to customers within a couple of days (sometimes same day).
Do I need to be home when you fill the pool?
Short answer is no, especially if you just need a top off after opening in the spring, but it depends on the circumstance. If you installed a new pool or liner yourself or if your pool is portable (Intex, Coleman, Etc.), we would prefer that you be home in case there is any issues with the installation. If you're not going to be home just make sure we have easy access to the pool through a unlocked gate (Not ajar - for obvious safety reasons). We do not run our hoses over top of fences or railing.
How long will it take once you get to my house?
If you're opening your pool and need a truckload to top it off, we're usually only there for 30-40 minutes. If its a new pool or other circumstance we may be there longer.
How close to the pool does the truck need to get?
The closer the better. All of our price quotes include up to 250ft of hose. Anything over that and there may be any extra charge. If you're unsure of the distance, call the office and we will use a satellite view to get an estimated distance.
Can you pull into my driveway if the pool is too far away or if I live on a main road?
Sometimes. Our trucks are long so if the entrance is tight we may not be able to. But we can get in and out of some pretty tight spots. We can usually tell by the satellite view so mention it when ordering. We drive on gravel and asphalt driveways everyday. However, if you have a concrete driveway we CANNOT drive on it unless it is reinforced or already damaged. We do not pull into driveways without approval from the customer.